Privacy Policy
Last updated: May 24, 2024
info Introduction
Welcome to Robo Tracker. Your privacy is paramount to our mission of providing secure and reliable robotic monitoring services. This Privacy Policy outlines how we handle your personal information when you use our tracking devices, mobile application, and website.
By using Robo Tracker, you consent to the data practices described in this statement. We are committed to transparency and the ethical handling of all user data under the highest standards of digital security.
Information Collected
Location Data
Precise real-time coordinates, historical path data, and geofencing triggers collected via GPS and cellular signals.
Device Info
Hardware model, operating system version, unique device identifiers, and network connection parameters.
Usage Data
Log files, interaction history with the app interface, and diagnostic reports for system performance monitoring.
How Data is Used
Service Provision: To provide core tracking functionality, path optimization, and real-time alerts.
Communication: To send critical system notifications, security alerts, and customer support responses.
Research: To analyze aggregate usage patterns for product improvement and infrastructure scaling.
Sharing Policy
We do not sell, rent, or lease your personal tracking data to third parties. Data is only shared with trusted service providers who assist us in operating our platform, subject to strict confidentiality agreements.
verified_user Security Measures
We employ military-grade AES-256 encryption for all data at rest and TLS 1.3 protocols for data in transit. Your tracking logs are siloed in isolated cloud environments.
User Rights
Under the GDPR and CCPA, you have the right to access, rectify, or erase your data. You may export your tracking history at any time through the "Account Settings" menu in the Robo Tracker dashboard.
Third-party Services
Our services may contain links to maps and payment processors (e.g., Stripe, Google Maps). These third parties have their own privacy policies which we encourage you to review.
Children’s Privacy
Robo Tracker is not intended for use by individuals under the age of 13. We do not knowingly collect information from children. If discovered, such data is immediately purged from our servers.
Questions about your data?
Our Data Protection Office is available 24/7 to address concerns regarding your privacy and data sovereignty.